How can we help?
A real person can help you find your way through the collection.
Product & sizing
Ask about a design or tell us your dog's measurements. Include the product code if you have it.
Email your question ↗02Delivery & launch
See what is available now and what we will confirm before orders open.
Delivery information ↗03Returns & refunds
Read the planned process and your rights when online ordering begins.
Read the returns page ↗04Ideas & feedback
Tell us what you would like to see in the UK collection or how we can improve this preview.
Share feedback ↗Contact us now
Email support@pawsoft.co.uk or call 0121 561 4775. This is the Pawsoft UK customer enquiries address. Please include a product code and the best way to reply. Do not send payment details by email.
Before ordering opens
The collection is a preview. We are checking final stock, sizes, fastening details and delivery arrangements. We cannot accept purchases or returns for Pawsoft website orders yet.